Our Approach

I’m not a big consulting firm. I’m an individual with a clear point of view on how business should be run - and a belief that work should also feel human. People deserve to be engaged, fulfilled, and trusted. They won’t get there under leaders who can’t see the forest for the trees.

Change doesn’t need to be a massive reorg. I believe in incremental change, grown from grassroots ideas, supported top-down but built bottom-up. Success comes from giving people the tools, space, and direction to do what they’re already capable of: great work.

And I’ve built frameworks that do just that, from friction maps that surface hidden bottlenecks, to decision trackers that speed alignment, to onboarding accelerators that get new hires productive faster. They’re tools that make messy teams run smoother, day by day.

Our Values

  • Clarity over politics – No spin, no sugarcoating. We name what’s broken so we can fix it.

  • People first – Teams already have the ability to succeed. They just need leadership that helps them care.

  • Small steps, real progress – Incremental improvements beat giant, performative change efforts every time.

  • Creativity within limits – Constraints should spark smarter solutions, not excuses.

  • Partnership, not preaching – I don’t show up with a binder of buzzwords. I show up to work beside you.

Our Impact

I work with help desks, support organizations, and service teams—the people closest to customers, and often the most overlooked.

Success means your business becomes almost boring: fires stop breaking out, because the sparks that start them have already been handled. Processes become routine, reliable, and quietly powerful. You stop fighting the battles your competitors fight every day.

One of my proudest moments? Dropping into an implementation team that had been stuck for six months paying license fees without results. They planned another marathon launch prep: a dozen meetings, endless consensus-building. I stopped it cold: “We launch today. We’ll solve problems as they come.” And it worked. The system went live. No disasters. Just progress. That’s what Talveron stands for.

Why Talveron

If you’re looking for binders of certifications and buzzwords, that’s not me. If you’re looking for a partner who will cut through pretense, work alongside your team, and build clarity where there’s confusion, then let’s get to work.

Randy Mejias - Principal Consultant

Randy Mejias
Founder & Principal Consultant